Security Governance and Security Management
Webtickets store and secure data making use of cloud-based infrastructure hosting by a 3rd party service provider.
Access to cloud infrastructure is largely via VPN or Multi-Factor Authentication.
All sensitive data is encrypted and webtickets staff only have data allowing them to perform the following functions:
1. Customer support
2. Fulfilment of ticket
Access into the cloud environment is logged and all incident are logged and remedial action instituted.
All sensitive data is encrypted and not visible by any Webtickets staff or 3rd parties.
Webtickets regular patch and deploy malware protection across our applications and database.
Webtickets runs security test on ImmuniWeb® Community | Website Security Test to Website security.
Personnel Matters
All employees screened prior to employment and contracts include clauses relating to data confidentiality and/or data protection.
Webtickets conducts regular reviews and awareness training which covers information security principles and the procedures to protect customer data.
Warrantees and Guarantees
Webtickets will use its best endeavours to ensure it is compliant with POPI.
Should there be a breach of data occur as envisaged by PoPI, Webtickets will immediately notify the relevant Clients and data subjects of such a breach and where the Information Regulator needs to be informed.
