HELP - The Galileo Open Air Cinema 2025/2026

Light drizzle and tolerable wind will not cancel the event, so please come prepared. In the event of inclement weather - strong wind or rain predicted at the time of screening, the show will be cancelled. You will receive an email and SMS notification (sent to the details provided during your booking with Webtickets) as soon as a decision has been made. This email will contain all the details you need to claim your exchange or refund of your tickets. Kindly note that no exchanges/refunds will be made after 7 days of the cancelled show. Please visit our Terms and Conditions page for more information.

If a movie is cancelled due to inclement weather, either the day before or on the day of the event before 6pm when doors are open, we will inform you of this via email and SMS. You will then have the option of choosing another movie on another date or receiving a refund. Please note that no exchanges/refunds will be given after 7 days from the cancellation date for any reason whatsoever. Please visit our Terms and Conditions page for more information. 

Unfortunately no private chairs or backrests are allowed into the movie area. You can, however purchase a Warm & Comfy Ticket which includes a backrest and blanket.

Backrests and blankets can be rented on location, for R25 and R15 respectively. Payment via card or cash accepted.

Please contact us on 071 471 8728 / email hello@thegalileo.co.za at least 2 days before the show should you have any medical condition that would require a private chair.

Yes, you can!

The Galileo backrests and blankets can be rented on location too, for R25 and R15 respectively. Payment via card or cash accepted.

All our venues have wheelchair access, except Morgenhof Wine Estate, Asara Wine Estate and Diemersfontein Wine Estate.

Upon entering the movie area, please contact the manager on duty, who will give you some options of where you can sit without obstructing the view of other guests.

Please contact us on 071 471 8728 / email hello@thegalileo.co.za at least 2 days before the show for us to arrange assistance on the day. The crew in black will be more than happy to assist you.

Carers can request a complimentary Warm & Comfy Ticket (which includes a backrest and blanket) to accompany their cared-for person.

To request this ticket, please email hello@thegalileo.co.za at least 2 days before the show with your cared-for person's ticket number, so we can review your request.

 

Kindly note that smoking, including electronic cigarettes and vaping, is not allowed anywhere except at the designated smoking area, which is always in full view of the screen.

Doors open at 18:00 during the week & 17:00 on Saturdays. Please note the opening times for Special Shows such as - Halloween, Christmas, Valentine’s, Easter, and selected dates in the December holiday season may vary (Please check your ticket for the "Doors Open" time). We recommend arriving as doors open to reserve a good viewing spot on the lawn and enjoy some of the delicious food and drinks on sale at our local food market.

Depending on the time of year, this will be any time from 19:30 to 20:30pm. Please visit our ticket & Movies page for specific movie times per movie screening.

Please note that no animals / dogs are allowed at the shows. 

Dogs are only allowed at our “Dog Friendly” shows held at Central Park, Century City on specific show dates. The cost per dog will be R50, and these tickets are limited.

Please contact The Galileo on 071 471 8728 / email hello@thegalileo.co.za at least 2 days before the show for pre-approval should you have a registered assistance dog

 

Tickets range from R155, depending on your selected package. Please visit our Tickets page for more ticket options, including VIP ticket options.

If tickets are not sold out online, tickets can be purchased at the door via card payment only.

Yes, we do!

Pensioners (60+ years old) can book a Warm & Comfy ticket for only R155 (a R25 discount)! When purchasing your tickets on Webtickets, you will have the option of selecting a “Pensioner Ticket” which will require a valid ID during booking and with you on the night to validate. If tickets are not sold out online, tickets can be purchased at the door together with proof of your ID. Only card payments are accepted for purchasing tickets at the door.

Yes, we do!

Students from accredited higher education institutions that are registered with Varsity Vibe can book a Warm & Comfy ticket for only R155 (a R25 discount)!

The Galileo Open Air Cinema has partnered with Varsity Vibe for the student verification process. To make the registration process faster, sign up with Varsity Vibe for free and enjoy the perks of life!

 

Children attending The Galileo screenings aged 4 and older will need a ticket.

Children under the age of 4 do not require a ticket and can simply arrive at the show, unless stated otherwise.

The Galileo backrests and blankets can be rented on location too, for R25 and R15 respectively. Payment via card or cash accepted.

All bookings are final, and we do not refund or exchange tickets. We ask you to please check all the details carefully of your booking - date, day, venue, and movie. If you are unable to use your tickets, you may pass them to friends or family to use. Alternatively, be in touch with hello@thegalileo.co.za

Yes, you can, provided the tickets are not sold out online; tickets can be purchased at the door from R155 for a standard ticket. Only card payments are accepted for purchasing tickets at the door. To purchase a Pensioner ticket, you would need to present a valid ID and to purchase a Student ticket (tertiary students only), you would need your Varsity Vibe code.

We have various vendors selling a wide range of foods, including Halaal, vegetarian and gluten-free options. These include (variety may differ slightly at different venues) pizzas, shawarmas, burgers, popcorn, chocolates, sweets, cool drinks, coffee, and alcoholic beverages. Please visit the Food page for more info.

You may bring your own food and drinks into all venues except Blaauwklippen, Zevenwacht, and Asara Wine Estate where no food is allowed to be brought in, guests are invited to experience the estate market on-site. No alcohol is allowed to be brought into any Wine Estates and Central Park, Century City.

Bag checks will be performed at the entrance of venues that enforce a no-food /alcohol policy or have other restrictions. As specified in the movie & event description.

All food vendors accept Cash and have card facilities available. Please note that payment facilities may differ at Winelands Shows.

Planning to celebrate your birthday at The Galileo? Go to The Galileo Birthday Specials page for all the details + fill in the form if you wish to make special arrangements.

Fill in the form on the The Galileo Birthday Specials page by 5 pm on the Monday prior to the show. We reserve the right to reject special requests.

How do I redeem a gift voucher I have received?

You can redeem your voucher by emailing hello@thegalileo.co.za with your voucher number, name, surname, mobile number and full details of your movie selection. Ticket/s will then be issued to you and confirmed. Tickets are subject to availability.

The Galileo Season Pass is a discounted ticket bundle on Webtickets. Pay for 5 movies, and get the 6th free. If you are a Galileo fan and watch a few movies a season, this bundle gives you a FREE ticket worth R180. The bundle includes 6 credits, which can be redeemed at any Galileo summer schedule movie, except for the Special Shows, LIVE, and Royale events. You can use all the credits on one show, or split them over a few. So, take your bestie or bae to 3 shows, or get your family or friends to all join for one - it’s up to you! Ts and Cs apply.

You can purchase the Season Pass by visiting the Galileo page on Webtickets and selecting any upcoming show. Scroll to the bottom of the ticket options page to purchase the pass. Once done, the credits will be automatically applied to your Webtickets account. You can see the credits by visiting your profile and then ‘My Passes’. You may redeem them on the qualifying Galileo show of your choice by clicking ‘Choose Action’, then ‘Use pass’. Then click ‘Redeem’ and select the show and the number of tickets needed, and click the green ‘Redeem’ button.